LEGAL · TERMS OF SERVICE

Terms of
Service

Version 1.0Effective: 2026Applies to all users
Please read these terms carefully. By creating an account on PESONA, you agree to be bound by these Terms of Service. If you do not agree, you may not use the platform. These terms apply to all users — both Pesonas (face contributors) and Clients (brands, agencies, and production houses).
01

About PESONA

PESONA is a consent-first marketplace that enables individuals ("Pesonas") to license their likeness for use in AI-generated commercial content, and enables businesses ("Clients") to access and license those likenesses for declared commercial purposes.

PESONA operates the platform, issues licenses, processes payments, and maintains the consent and audit infrastructure. PESONA is not a talent agency, casting house, or employer. The relationship between Pesonas and Clients is governed by the individual usage briefs and agreements executed through the platform.

02

Eligibility

Pesonas
  • You must be at least 18 years of age, or have a parent or legal guardian register and manage your account on your behalf.
  • You must be a natural person — companies and organisations may not register as Pesonas.
  • You must be able to provide valid government-issued identity documentation for KYC verification.
  • You must have the legal right to license your own likeness in the markets you select.
Clients
  • You must be a registered legal entity — a company, agency, or production house with a valid company registration number.
  • You must register using a company work email address. Personal email domains are not accepted.
  • You must have the authority to bind your organisation to these terms and to the Client License Agreement.
  • You must be able to provide a valid company registration number verifiable against a national business registry.
03

Account creation & verification

All accounts — both Pesona and Client — require identity or organisational verification before activation. You agree to provide accurate, complete, and current information during registration and to keep that information updated.

PESONA uses third-party KYC providers to verify Pesona identity. By submitting your identity documents, you authorise PESONA and its KYC providers to process that information for verification purposes in accordance with our Privacy Policy.

You are responsible for maintaining the security of your account credentials. You must not share your account with any other person or organisation. You are liable for all activity that occurs under your account.

PESONA reserves the right to suspend or terminate accounts where verification cannot be completed, where false information has been provided, or where eligibility requirements are not met.

04

Pesona accounts

Your content

By uploading photos, video, or other content to PESONA, you represent and warrant that:

  • You are the sole owner of the likeness depicted in all uploaded content.
  • The content does not infringe any third party's intellectual property, privacy, or other rights.
  • You have not assigned exclusive rights over your likeness to any third party that would prevent you from licensing it through PESONA.
  • All content is accurate — you are the person depicted.
License grant to PESONA

By uploading content and activating your Pesona account, you grant PESONA a non-exclusive, worldwide, royalty-free licence to:

  • Store, process, and display your content for the purposes of operating the platform.
  • Generate portfolio samples from your likeness using AI tools, subject to your review and approval before publication.
  • Sublicense your likeness to Clients strictly within the scope of your consent preferences and any executed usage brief.
  • Use anonymised, aggregated data derived from your content for platform analytics and improvement.

This licence does not permit PESONA to use your likeness outside the scope of your consent settings, to sell your personal data to third parties, or to use your content for PESONA's own advertising without your explicit additional consent.

Consent preferences

Your consent preferences — categories, markets, duration limits, and base rate — are set by you and can be updated at any time. Changes to consent preferences apply to new licenses only. Existing active licenses continue under the terms agreed at issuance.

Withdrawal

You may withdraw from PESONA at any time by submitting a withdrawal request. Upon withdrawal: your profile is removed from the marketplace immediately; no new licenses may be issued against your likeness; active licenses run to their natural expiry; and following expiry of all active licenses, your personal data and content are permanently deleted in accordance with our Privacy Policy and the data retention schedule set out therein.

05

Client accounts

Subscription access

Client access to the PESONA marketplace requires payment of a monthly subscription fee of USD $9.99. This fee provides access to the platform — brief creation, marketplace browsing (brief-filtered), shortlisting, licensing, and campaign management tools. All team seats are included in this flat fee.

The subscription fee is not a license fee. Licenses are charged separately per usage brief on execution.

Client License Agreement

Before accessing the marketplace, Clients must sign the Client License Agreement. The Client License Agreement governs Client use of licensed likenesses and sets out usage restrictions, render obligations, watermark requirements, and breach penalties. These Terms of Service and the Client License Agreement are complementary and both apply to Clients.

Usage briefs

Each campaign requires a signed usage brief declaring the brand, product, campaign description, category, media types, target markets, and duration. Usage briefs are legally binding on signature and cannot be amended after signing. Payment is charged on execution of the brief.

Render obligations

Clients must confirm all renders via the PESONA API or manual upload. All outputs must carry the PESONA steganographic watermark. Render logs must be maintained for a minimum of 3 years.

06

Acceptable use

You agree not to:

  • Use the platform for any unlawful purpose or in violation of any applicable law or regulation.
  • Upload content that depicts any person other than yourself (for Pesonas), or that is false, misleading, or deceptive.
  • Attempt to circumvent the platform's consent architecture, KYC process, or license verification systems.
  • Use any automated tools, bots, or scrapers to access, extract, or replicate content from the marketplace.
  • Attempt to identify, contact, or obtain personal information about any Pesona outside the licensed brief and NDA process.
  • Use licensed likenesses outside the scope of the executed usage brief.
  • Sub-license, transfer, or assign any license to a third party without PESONA's written consent.
  • Reproduce, distribute, or use any content on the platform for AI model training purposes, except where a separate dataset license has been executed.
  • Interfere with or disrupt the platform's infrastructure, security, or integrity.
  • Impersonate any person or entity or misrepresent your affiliation with any person or entity.
07

Intellectual property

Your likeness

Your likeness remains your own. PESONA does not claim ownership of your face, identity, or any biometric characteristics. The licenses granted through the platform are non-exclusive and scoped to the declared usage brief. You retain the right to license your likeness through other channels, subject to any exclusivity arrangements you have agreed to within the platform.

Platform content

All platform software, design, text, graphics, user interface elements, and underlying technology are owned by PESONA or its licensors. Nothing in these terms grants you any right to use PESONA's trademarks, logos, or brand assets without prior written permission.

AI-generated portfolio samples

Portfolio samples generated using your likeness by the platform's AI tools are created solely for the purpose of showcasing your appearance to potential Clients. Ownership of these samples is shared between you and PESONA. They may not be extracted from the platform and used independently without PESONA's written consent.

08

Payments & fees

FEE TYPEWHO PAYSAMOUNTWHEN
Platform subscriptionClientUSD $9.99/monthMonthly, in advance
License feeClientPer usage brief, auto-calculatedOn brief signature
Pesona payoutPESONA to Pesona70% of license fee (75% for principal roles)Daily batch, on render confirmation
Breach penaltyClient (if applicable)5× applicable license feeOn confirmed breach
Refunds

Subscription fees are non-refundable. License fees are non-refundable once a usage brief is executed, except where a Pesona declines a license after signing an NDA, in which case a full refund is issued automatically. Where a breach penalty is charged and subsequently disputed, the amount is held in escrow pending resolution.

Currency & conversion

License fees are calculated in USD. Pesona payouts are processed in the Pesona's selected currency at the prevailing mid-market exchange rate at the time of disbursement.

09

Licenses

Each license issued through PESONA is:

  • Non-exclusive — unless exclusivity has been explicitly purchased as part of the usage brief.
  • Non-transferable — the license applies only to the Client that signed the brief.
  • Usage-specific — restricted to the category, media types, markets, and duration declared in the brief.
  • Time-limited — licenses expire on the end date specified in the brief. All renders must be taken down within 48 hours of expiry unless renewed.
  • Watermark-required — all AI-generated outputs using licensed likenesses must carry the PESONA steganographic watermark.

Each license is assigned a unique License ID that is embedded in all rendered outputs via steganographic watermark. This ID serves as the audit trail for all render tracking and payout triggering.

10

Prohibited content categories

The following content categories are permanently prohibited on PESONA — for all users, in all markets, without exception. These blocks cannot be unlocked by any Pesona, Client, or commercial arrangement:
  • Adult, sexually explicit, or pornographic content
  • Political advertising, propaganda, or electoral content
  • Content promoting, depicting, or relating to weapons, firearms, or military conflict
  • Gambling or betting products and services
  • Tobacco, cigarettes, vaping, or related products
  • Content targeting minors in a sexualised or exploitative manner
  • Deepfake content designed to deceive or defame a specific individual
  • Content that incites hatred, discrimination, or violence

Any usage brief submitted in a prohibited category will be rejected. Any license found to have been used in connection with prohibited content will be immediately revoked, subject to the maximum breach penalty, and reported to relevant authorities.

11

Breach & enforcement

PESONA operates continuous breach detection through watermark forensic analysis and marketplace crawling. In the event of a confirmed breach of these terms or any executed agreement:

  • All active licenses associated with the breaching account are suspended immediately.
  • A breach penalty of 5× the applicable license fee is charged to the Client's payment method.
  • 70% of the breach penalty is disbursed to the affected Pesona(s). 30% is retained by PESONA.
  • An evidence package is compiled and shared with affected Pesonas within 24 hours.
  • First offence: account reinstated after penalty payment and written acknowledgement.
  • Repeat or wilful breach: permanent account ban, regulatory reporting where required, and preservation of all evidence for civil proceedings.

PESONA may report confirmed breaches to relevant data protection authorities, advertising standards bodies, and regulatory agencies in the markets where the breach occurred.

12

Platform availability

PESONA provides the platform on an "as available" basis. We do not guarantee uninterrupted, error-free access. We may suspend or restrict access to the platform for maintenance, updates, or security reasons, and will endeavour to provide reasonable advance notice where practicable.

PESONA reserves the right to modify, discontinue, or withdraw any feature of the platform at any time. Where material changes affect existing licenses or agreements, PESONA will provide reasonable notice and, where applicable, a pro-rated refund of prepaid fees.

13

Limitation of liability

To the maximum extent permitted by applicable law, PESONA's total liability to you for any claim arising out of or in connection with these terms or the platform — whether in contract, tort, or otherwise — is limited to the greater of:

  • The total fees paid by you to PESONA in the 12 months preceding the claim; or
  • USD $500.

PESONA is not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of revenue, loss of data, loss of business opportunity, or reputational damage, even if PESONA has been advised of the possibility of such damages.

Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded by law.

14

Indemnification

You agree to indemnify, defend, and hold harmless PESONA, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in connection with:

  • Your breach of these terms or any agreement executed through the platform.
  • Your use of the platform in a manner not authorised by these terms.
  • Any content you upload to the platform that infringes a third party's rights.
  • Any use of a licensed likeness outside the scope of the executed usage brief (Clients).
  • Any misrepresentation you make in connection with your account or any platform transaction.
15

Dispute resolution

Between users

Disputes between Pesonas and Clients arising from a specific license or usage brief are handled through PESONA's internal dispute resolution process. PESONA will review all evidence and issue a binding determination within 7 business days. Either party may escalate to independent arbitration if they dispute PESONA's determination.

Between users and PESONA

Disputes between a user and PESONA are subject to good-faith negotiation in the first instance. If not resolved within 30 days, either party may refer the matter to independent arbitration under the rules of a mutually agreed arbitration body.

Class action waiver

You agree that any dispute resolution will be conducted on an individual basis and not as part of a class, collective, or representative action.

16

Changes to these terms

PESONA may update these Terms of Service from time to time. Where changes are material, we will notify you by email and by prominent notice on the platform at least 30 days before the changes take effect.

Your continued use of the platform after changes take effect constitutes acceptance of the revised terms. If you do not accept the revised terms, you must stop using the platform and may submit a withdrawal request.

Changes to terms do not affect the terms under which any executed usage brief was signed — existing licenses continue under the terms in effect at the time of execution.

17

Governing law

These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction in which PESONA is incorporated, without regard to conflict of law principles. The specific governing jurisdiction will be confirmed and updated in these terms upon PESONA's incorporation.

These terms are written in English. In the event of any conflict between the English version and any translated version, the English version prevails.

18

Contact

For questions about these terms, to exercise any rights under them, or to report a suspected breach:

  • Email: legal@pesona.ai
  • General enquiries: hello@pesona.ai
  • Response time: Within 2 business days for legal matters